Shipping & Returns

This page explains Mcovers shipping times, return eligibility, fitment-related returns, restocking fees, damaged packages, and limited warranty coverage.

Mcovers currently ships wing and tail cover products to the United States and Canada.

Our aircraft covers are model-specific products. Because aircraft modifications, STCs, wing tips, antennas, vortex generators, and other aftermarket equipment may affect fitment, please review our Fitment Guide before placing an order.

If you are unsure about fitment, please contact us before ordering.

Shipping Overview

Orders are shipped from our fulfillment location.

We currently ship to:

  • United States
  • Canada

Shipping to Australia may be available by special arrangement. Please contact us before ordering. Australia is not currently available for standard online checkout.

If your country is not listed above, please contact us before placing an order. At this stage, we do not offer standard checkout shipping to Australia, New Zealand, Europe, or other international destinations.

Order Processing Time

Available products are usually prepared for shipment within 1–3 business days after order confirmation.

If your aircraft requires fitment review, or if we need additional information from you before shipping, processing may take longer.

Fitment Review Before Shipping

For standard aircraft configurations, orders may be processed normally.

If your aircraft has STC wing extensions, modified wing tips, vortex generators, non-standard antennas, sensors, or other aftermarket equipment, fitment confirmation may be required before shipping.

If we request fitment information and do not receive a response, your shipment may be delayed. You may contact us to cancel the order before it has shipped.

Shipping Methods & Estimated Delivery Time

We offer both air shipping and ocean shipping options, depending on destination and availability.

Air Shipping

Air shipping typically takes around 10 business days after dispatch.

Ocean Shipping

Ocean shipping is usually a lower-cost option and may take around 30–45 days, depending on destination, customs processing, and carrier conditions.

Delivery times are estimates only and are not guaranteed. Weather, customs processing, carrier delays, holidays, or other unexpected events may affect delivery time.

Tracking Information

A tracking number will be provided after your order has shipped.

Tracking updates usually appear within 1–3 business days after dispatch.

If you selected air shipping and tracking has not updated after 3 business days, please contact us.

If you selected ocean shipping and tracking has not updated after 15 days, please contact us.

Customs, Duties & Taxes

For standard shipping to the United States and Canada, shipping is arranged with duties and taxes included.

Customers in the United States and Canada should not normally be charged additional import duties or taxes for standard shipments arranged by Mcovers.

Rush Shipping

Rush shipping is not currently available.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order.

Once an order has shipped, we may not be able to change the shipping address.

If an order is delayed, returned, lost, or requires reshipment because of an incorrect or incomplete address provided by the customer, the customer is responsible for any additional shipping costs.

If a package is returned to us due to an incorrect address, we may reship the order after the customer pays the additional shipping cost.

Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery.

Please include:

  • Photos of the outer package
  • Photos of the shipping label
  • Photos of the damaged item
  • Your order number

We will review the issue and help determine the next step.

Returns Overview

You may request a return within 14 days of delivery.

Returns must be approved by Mcovers before being sent back. Please contact us first to request a return authorization number.

Items returned without prior approval or without a return authorization number may not be accepted.

Return Eligibility

For non-quality-related returns, products may be accepted only if they are in resalable condition.

Returned items should be:

  • Clean
  • Dry
  • Complete
  • Undamaged
  • Free from excessive wear, dirt, oil, stains, odor, or debris
  • Returned with the storage bag and included accessories

Installed or test-fitted products may be considered for return only if they remain clean, dry, undamaged, and suitable for resale after inspection.

All accepted non-quality-related returns are subject to a 30% restocking fee.

Non-Returnable Items

The following items may not be eligible for return:

  • Products returned more than 14 days after delivery
  • Products returned without prior approval
  • Products without a return authorization number
  • Products that are dirty, wet, damaged, incomplete, or not in resalable condition
  • Products damaged by improper installation
  • Products damaged by wind, hail, storms, sharp objects, or severe weather
  • Products damaged by loose straps, rubbing, dirty aircraft surfaces, or improper use
  • Products affected by unreported aircraft modifications
  • Custom embroidery keychains, unless there is a quality issue

Wrong Model Ordered

If you ordered the wrong model, please contact us within 14 days of delivery.

If the item is clean, dry, undamaged, complete, and suitable for resale, we may accept the return after review.

A 30% restocking fee applies to non-quality-related returns. The customer is responsible for return shipping costs.

Aircraft Modifications and Fitment Issues

Small handmade size variations within approximately ±3 cm / ±1.2 in are considered normal production tolerance and are not considered a manufacturing defect.

Aircraft modifications may affect cover fitment.

If your aircraft has STC wing extensions, modified wing tips, vortex generators, non-standard antennas, sensors, or other aftermarket equipment, please contact us before ordering.

If a fitment issue occurs, please contact us first. Do not return the product without approval.

Please send:

  • Your order number
  • Aircraft make and model
  • Photos of the installed cover
  • Photos of the wings, wing tips, and tail section
  • Wing root-to-wingtip measurement
  • Details of any STC, modification, antenna, vortex generator, or aftermarket equipment

After review, we may offer a replacement, adjustment, refund, or other solution depending on the issue.

If the fitment issue is caused by unreported aircraft modifications or incorrect information provided by the customer, return shipping costs and restocking fees may apply.

Quality Issues

Any damage or quality issue visible upon delivery should be reported within 14 days of delivery. Manufacturing defects that arise during normal use may be covered by the 18-month limited warranty.

Quality issues may include:

  • Damaged product received
  • Broken buckle or hardware
  • Stitching failure
  • Obvious manufacturing defect
  • Fabric defect before use

Please contact us with your order number and clear photos of the issue.

Depending on the case, Mcovers may offer replacement parts, replacement product, repair support, refund, or another appropriate solution.

Damage caused by improper installation, normal wear and tear, sharp objects, aircraft modifications, dirty aircraft surfaces, loose straps, wind, hail, storms, or severe weather is not considered a manufacturing defect.

Return Shipping Costs

The customer is responsible for return shipping costs unless otherwise approved by Mcovers.

Return shipping costs may apply to:

  • Buyer’s remorse
  • Wrong model ordered
  • Incorrect address
  • Unreported aircraft modification
  • Non-quality-related returns
  • Products returned for reasons not caused by a confirmed Mcovers error

Original shipping charges are non-refundable.

Refund Processing

After we receive your returned item, we will inspect it.

If the return is approved, the refund will be processed within 14 days after the returned item is received and inspected.

Refunds are issued to the original payment method.

A 30% restocking fee applies to accepted non-quality-related returns.

Original shipping charges are non-refundable.

Order Cancellation

You may cancel your order before it has shipped.

Once an order has shipped, it cannot be cancelled. You may request a return after delivery according to this Shipping & Returns policy.

Exchanges

We do not currently offer direct exchanges.

If you ordered the wrong model, please contact us. If the return is approved, you may place a new order for the correct model.

Custom Embroidery Keychains

Custom embroidery keychains are not returnable for non-quality-related reasons.

If there is a quality issue with your keychain order, please contact us within 14 days of delivery with your order number and photos of the issue.

Limited Warranty

Mcovers provides an 18-month limited warranty for manufacturing defects.

The warranty covers manufacturing-related issues such as stitching defects, broken hardware caused by manufacturing defects, or other confirmed production defects.

Any product damage or quality issue visible upon delivery must be reported within 14 days of delivery.

What the Warranty Does Not Cover

The limited warranty does not cover:

  • Normal wear and tear
  • Improper installation
  • Damage caused by loose straps
  • Damage caused by wind, hail, storms, or severe weather
  • Damage caused by sharp objects
  • Damage caused by dirty aircraft surfaces, sand, grit, oil, or debris
  • Damage caused by unreported aircraft modifications
  • Damage caused by misuse, storage while wet, or improper care
  • Color fading caused by normal outdoor exposure over time
  • Damage caused by accidents or third-party handling

Sharp-object damage to the middle of the fabric panel is not covered by the warranty.

Contact Us

For shipping, return, fitment, or warranty questions, please contact us before sending anything back.

Please include your order number and relevant photos so we can review the issue properly.